Shipping policy

  1. Delivery


    1. ALLBOXEDOUT does charge delivery fees when making simple deliveries In all circumstances, ALLBOXEDOUT may, at its sole discretion, deliver and charge delivery fees within Metropolitan New South Wales. Such delivery fee is payable in addition to the cost of your order, which will be agreed upon prior to your order being placed.


    1. You agree to provide ALLBOXEDOUT with accurate and complete details of your delivery address.


    1. ALLBOXEDOUT is unable to specify an exact time for delivery. You must ensure that a recipient is available to receive a delivery during the timeframe specified by ALLBOXEDOUT.


    1. If there is no recipient available to accept the delivery, then you authorise ALLBOXEDOUT to leave your delivery at the delivery address. Whilst ALLBOXEDOUT will make reasonable endeavours to leave your delivery in a safe place at the delivery address, ALLBOXEDOUT will not be liable for any damage, theft or other similar circumstance that occurs to your delivery in circumstances where a recipient was not available to receive the delivery.


    1. You agree that ALLBOXEDOUT is in no way liable or responsible to you for any loss or damage arising out of or in connection with your delivery:


      1. being damaged, interfered with, neglected, uncollected or stolen;

 

      1. being delivered to an incorrect address that you have provided; and


      1. not being delivered in circumstances where you provide insufficient or inaccurate details of your address for delivery.


    1. Unless your order is not delivered within a reasonable time as provided by the Australian Consumer Law, you agree that you agree that you are not entitled to any refund in the event your order is not delivered within the timeframe scheduled for delivery of your order.


  1. Cancellation or Reschedule of Delivery


    1. You may only cancel your order, and receive a full refund from ALLBOXEDOUT, if:


      1. you provide ALLBOXEDOUT with written notice by email no less than 48 hours before your earliest scheduled delivery time; and


      1. your order has not been prepared.


    1. You may only reschedule delivery of your order if:


      1. you provide ALLBOXEDOUT with written notice by email no less than 48 hours before your earliest scheduled delivery time;


      1. your order has not been despatched; and


      1. ALLBOXEDOUT agrees to do so.


    1. Any notice under this clause must be sent to the following email address:


allboxedoutt@gmail.com


    1. Orders cannot be cancelled or re-scheduled other than in accordance with this clause, or with the agreement of ALLBOXEDOUT


    1. In the event that you cancel or re-schedule other than in accordance with this clause, you agree that:


      1. in the case of cancellation – you will not be entitled to a refund; and


      1. in the case of re-scheduling – you will pay ALLBOXEDOUT an additional delivery fee (which may be more than the initial delivery fee) for each time you re-schedule.